{"id":1143,"date":"2026-09-03T11:10:34","date_gmt":"2026-09-03T03:10:34","guid":{"rendered":"https:\/\/kel-timbau.kukarkab.go.id\/?p=1143"},"modified":"2026-09-03T11:11:41","modified_gmt":"2026-09-03T03:11:41","slug":"sop-pelayanan-kelurahan-timbau","status":"publish","type":"post","link":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/2026\/09\/03\/sop-pelayanan-kelurahan-timbau\/","title":{"rendered":"SOP PELAYANAN KELURAHAN TIMBAU"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"1024\" src=\"https:\/\/kel-timbau.kukarkab.go.id\/wp-content\/uploads\/2026\/09\/WhatsApp-Image-2026-09-03-at-10.59.36-767x1024.jpeg\" alt=\"\" class=\"wp-image-1142\" style=\"width:840px;height:auto\" srcset=\"https:\/\/kel-timbau.kukarkab.go.id\/wp-content\/uploads\/2026\/09\/WhatsApp-Image-2026-09-03-at-10.59.36-767x1024.jpeg 767w, https:\/\/kel-timbau.kukarkab.go.id\/wp-content\/uploads\/2026\/09\/WhatsApp-Image-2026-09-03-at-10.59.36-225x300.jpeg 225w, https:\/\/kel-timbau.kukarkab.go.id\/wp-content\/uploads\/2026\/09\/WhatsApp-Image-2026-09-03-at-10.59.36-768x1025.jpeg 768w, https:\/\/kel-timbau.kukarkab.go.id\/wp-content\/uploads\/2026\/09\/WhatsApp-Image-2026-09-03-at-10.59.36.jpeg 959w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/><\/figure>\n\n\n\n<p>Agar proses pengurusan administrasi di Kantor Kelurahan Timbau berjalan lancar dan efisien, yuk kita pahami bersama Standar Operasional Prosedur (SOP) Pelayanan kami.<\/p>\n\n\n\n<p>Kami berkomitmen memberikan pelayanan terbaik dengan Motto &#8216;BAHAGIA&#8217; (Berkarakter, Harmonis, Gigih, dan Amanah). Berikut runtutan alur pelayanan di Kelurahan Timbau yang perlu Anda ketahui:<\/p>\n\n\n\n<p><strong>START<\/strong>: Mulailah langkah Anda menuju kelurahan.<\/p>\n\n\n\n<p><strong>WARGA TIBA\/DATANG<\/strong>: Silakan datang langsung ke kantor kelurahan kami.<\/p>\n\n\n\n<p><strong>LOKET PELAYANAN <\/strong>: Petugas di loket pelayanan kami akan: <\/p>\n\n\n\n<p>-Menyapa Warga dengan ramah.<\/p>\n\n\n\n<p>-Menanyakan Berkas Apa yang akan diurus.<\/p>\n\n\n\n<p><strong>PEMERIKSAAN BERKAS<\/strong> : Di sini petugas akan<\/p>\n\n\n\n<p>melakukan pengecekan mendalam, Apakah Persyaratan Lengkap?<\/p>\n\n\n\n<p>Jika LENGKAP:<\/p>\n\n\n\n<p>Anda akan Diberi Nomor Antrian. Dipersilahkan Menunggu di Ruang Tunggu yang nyaman. Berkas Anda langsung lanjut ke <strong>PROSES ADMINISTRASI<\/strong>.<\/p>\n\n\n\n<p>Jika <strong>TIDAK LENGKAP<\/strong>:<\/p>\n\n\n\n<p>Anda akan masuk ke langkah <strong>PENGEMBALIAN BERKAS.<\/strong><\/p>\n\n\n\n<p>Petugas akan Kembalikan Berkas dan Beri Ceklist Kekurangan Dokumen. Anda diminta untuk <strong>LENGKAPI PERSYARATAN<\/strong> yang kurang. Setelah semuanya lengkap, Anda cukup Kembali Ke Loket.<\/p>\n\n\n\n<p><strong>PROSES ADMINISTRASI<\/strong>: Berkas yang sudah lengkap akan diproses secara administratif.<\/p>\n\n\n\n<p><strong>VERIFIKASI &amp; PARAF<\/strong>: Dokumen akan diverifikasi dan diparaf oleh Kasi Pelayanan\/Sekretaris Lurah.<\/p>\n\n\n\n<p><strong>PENANDATANGAN<\/strong>: Langkah selanjutnya Adalah penandatanganan oleh Lurah Timbau SECARA TTE (Tanda Tangan Elektronik).<\/p>\n\n\n\n<p><strong>PENYERAHAN DOKUMEN:<\/strong><\/p>\n\n\n\n<p>Petugas akan Serahkan Surat Asli kepada Anda. Warga diminta untuk mengisi Survey kepuasan pelanggan. Petugas akan Mengarsipkan Salinan untuk tertib administrasi.<\/p>\n\n\n\n<p><strong>SELESAI<\/strong>: Dan&#8230; Selesai! Layanan Anda telah tuntas dengan baik.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agar proses pengurusan administrasi di Kantor Kelurahan Timbau berjalan lancar dan efisien, yuk kita pahami bersama Standar Operasional Prosedur (SOP) Pelayanan kami. Kami berkomitmen memberikan pelayanan terbaik dengan Motto &#8216;BAHAGIA&#8217;&hellip; <\/p>\n","protected":false},"author":1,"featured_media":1142,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,10,11],"tags":[],"class_list":["post-1143","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kepemerintahan","category-pembangunan","category-sosial"],"_links":{"self":[{"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/1143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/comments?post=1143"}],"version-history":[{"count":1,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/1143\/revisions"}],"predecessor-version":[{"id":1152,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/posts\/1143\/revisions\/1152"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/media\/1142"}],"wp:attachment":[{"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/media?parent=1143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/categories?post=1143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kel-timbau.kukarkab.go.id\/index.php\/wp-json\/wp\/v2\/tags?post=1143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}